Keeping in Touch in Switzerland

►Buy the Expat Guide to Switzerland in PDF format



 

With some of the fastest Internet in the world, a broad range of telecommunications packages and excellent access to international media, keeping in touch in Switzerland is easy – but expats should take some time to choose options that suit their needs.
 

Internet in Switzerland


Keeping in touch in SwitzerlandBroadband is widely available from service providers in the form of DSL, cable and fibre optics; and there are numerous Internet cafés and WiFi hotspots.
 
There is virtually no Internet censorship in Switzerland, so expats will have no trouble accessing the sites they are accustomed to at home.

Larger telecommunications providers offer packages that combine the Internet, mobile, fixed-line telephone, and digital television. Some of the best-known Internet service providers in Switzerland include Swisscom, Sunrise, UPC and Cablecom. Because of the range of products available, it’s best to compare providers on sites like Comparis or Toppreise. See Cost of Living in Switzerland for an idea of what to expect.
 

Mobile phones in Switzerland


Expats can apply for mobile phone contracts if they have a valid work permit for Switzerland and are registered at their local muncipality. The necessary documents include proof of identification, banking details and proof of address.
 
Contracts that include a phone usually run between 12 and 24 months, while some operators offer shorter contracts without one.
 
Prepaid mobile cards are a good option in terms of flexibility, but their call rates are generally higher than contract rates. SIM cards can be bought at supermarkets, kiosks, and newsagents.
 
International mobile calls are the most expensive. Expats who live close to the border, in cities like Geneva and Basel, have been known to receive data roaming messages, followed by a shock when they’re charged for international calls.
 

Fixed-line telephones in Switzerland


Fixed-line costs vary depending on the contract, but expats need one to install DSL. Landline to landline calling in Switzerland is inexpensive or free with some contracts; however, landline to mobile calls can be pricey.
 
Frequent international callers should investigate packages with a flat monthly rate for calls to international lines, and whether the countries they call are included.
 
Installing a landline requires similar documents to a mobile contract, and depending on whether a line had previously been installed on the property, the process can take a few weeks.
 

Postal services in Switzerland


Swiss Post is the national postal service in Switzerland, and it’s generally efficient and reliable. Deliveries can be tracked effectively, and same-day delivery is possible with A Post while letters sent through B post arrive in three to four days. It offers various additional services like account payments, bank accounts, and mail forwarding or retaining.
 
Post offices have similar hours to local shops; most except the main offices in cities are closed on Sundays and over lunch.
 

English-language media in Switzerland


English-language publications are widely available both online and offline, and international newspapers may be available the day after publication in some places.
 
Numerous online networking sites and forums allow new arrivals to meet fellow expats, ask questions and take part in activities, such as Glocals and The English Forum. 
 

English-language television and radio in Switzerland


Cable TV is a standard installation in most apartments and provides around 30 channels, including Swiss, French, German and Italian national channels.
 
Digital TV provides hundreds of international channels including popular British channels. For television channels from further afield, expats can also install a satellite device with their landlord’s permission but will have to remove it at their expense when they leave.

BBC Radio and many other English language radio stations are available via satellite or online streaming. World Radio Switzerland is an English radio station that broadcasts from Geneva.
 
Expats planning to stay in Switzerland for longer than three months will have to register with Billag, the fees collection company, to pay radio and television license fees. Costs are calculated by household and apply to television, radio sets and any devices with Internet reception.