Getting around in Mumbai

Mumbai is one of India's busiest, most densely populated commercial centres, and expats will find the city offers a number of options for getting around. While public transport in Mumbai largely services the local masses and is often overcrowded; foreigners who can afford it usually opt for private transportation.
 

Getting around Mumbai by car

Expats new to the city mostly prefer to get around Mumbai via private car; these can be hired through various agencies across the metropolis and usually come with a personal driver. Often, this service is sanctioned by the expat’s company of employment.
 

Reputable agencies include:

Tel: +91 22 22183433 / 22183425
 

Prices vary according to vehicle make and model and the knowledge and proficiency in English of the chauffeur.
 

Approximate rates: Eight hours or 50-miles (80 km) equals Rs. 1300 + Rs. 13 per extra km + Rs. 75 per extra hour

While this option is convenient it is not the most cost efficient way of getting around town.
 

Personal drivers should be interviewed in advance; expats should enquire about driving skills and the existence of a valid license. Most drivers are on duty nine hours a day, with an hourly rate for overtime.
 

Modes of public transport in Mumbai
 

TAXIS

For expats who aren't required to travel long distances, an alternative transport option to the car and driver is the private taxi. This service can be hired on an ad-hoc basis. These taxis run on a meter and are modern, air-conditioned cars with chauffeurs who are knowledgeable about the city. Services need to be booked over the phone; expect a 30 minute waiting time.
 

Reputable services include:

For expats in search of a more economical option, standard yellow and black taxis are efficient and cost effective modes of transit. These taxis are readily available at most street corners, or for that matter, in the middle of the road. In contrast to the privately hired taxis, these cars are old, shabby and non-air conditioned, and the chauffeurs often don't speak a word of English; still, they get the job done and are commonly used by foreigners.
 

Make sure to carry the origin and destination addresses written in English and Hindi, including the general area of location.
 

A note of caution: these taxi drivers are looking to make a quick buck off of anyone and everyone. There are some who will drive to the required destination by the shortest route possible, whereas others will be more than happy to provide a scenic tour of Mumbai on what should have been a short journey. Rates are calculated by electronic meters.
 

Furthermore, in the absence of a bonafide lost and found department, it is of utmost importance to check one’s belongings while leaving the taxis since tracing them is quite a nightmare.
 

TRAINS

For the average Mumbaiker this is the most popular, most cost-effective mode of transport; however, trains are definitely not recommended for expats getting around Mumbai.
 

Both the train stations and the passenger cars are archaic and unclean. All class categories (first and second) lack air-conditioning and there are few bogies delegated for "Women Only". Basically the infrastructure is for the rough and tough locals who don't mind doing battle with the crowds and congestion.
 

For an expat, possibly, a one-time guided experience will be worth the while; but definitely not as a regular means of transport.
 

BUSES

Common throughout the city are the red BEST 2-tiered buses. Once again, a must for the local Mumbai-ite; but definitely not a good transit option for an expat.

Often the victim of traffic snarls, these vehicles are overcrowded and unreliable.
 

RICKSHAWS

Though no longer present in South Mumbai, auto rickshaws at minimal rates are available in North Mumbai, and the Eastern and Western suburbs. These run on automation engines with seating capacity for 2 persons only.
 

Getting around Mumbai on foot
 

Walking in Mumbai can be quite an experience for an expat, given the state of the unsteady narrow footpaths found throughout the city.
 

However, to cover short distances, walking in the warm temperatures can be a pleasant enough option. If lost, most pedestrians are happy to offer directions and generally, if following specific directions, finding your way shouldn't be a problem.

If travelling a mere mile or two, walking with comfortable footwear and a designated road-map in hand is a great way for expats to get around.
 

For the most part, walking around the city is safe. Occasionally, street beggars may harass you for money, but they are harmless and can be ignored. Do be prudent about your personal possessions, but mugging is rare.