Doing business in Malta is relatively straightforward, owing to the country's largely Western business practices and etiquette.
Thanks to its investment incentives, central location, political stability and modern infrastructure, Malta is the main Mediterranean business hub. The tourism and service sectors are some of the country's biggest and most lucrative industries. Malta also offers a low-cost centre for manufacturing operations, particularly for electronics, shipbuilding and pharmaceuticals. In addition to being the capital, Valletta is also Malta’s commercial centre.
Fast facts
Business hours
Office hours are typically between 8am and 5pm from Monday to Friday.
Business language
Maltese and English.
Dress
It is expected of professionals to dress in formal and conservative business attire. Men should wear suits, while women may wear dresses or suits for meetings. Some business sectors may accept casual clothing.
Gifts
Gifts are not mandatory, but a small present is always a nice gesture. Giving something from an expat’s home country is standard and appreciated.
Gender equality
Gender equality has improved in Malta, but women still do not have equal representation in senior business positions.
Greetings
Handshakes and exchanging business cards on the first meeting are standard greetings in Malta.
Business culture in Malta
Communication
Malta has a well-educated population, and all schools teach English. Nearly everyone speaks Maltese and English, and many also speak additional languages such as French and Italian.
English is the official business language, and most documents, including legal, commercial and official correspondence, are in English, which limits communication barriers for most expats.
Time
Businesspeople in Malta expect prompt service and correspondence; expats should acknowledge emails and phone calls quickly. Though, expats will need to be patient – doing business in Malta takes time, usually due to restrictions and regulations.
Traditional values
Malta is a conservative and family-orientated country. Although no longer the case, it was once tradition for women to resign after getting married because men were supposed to provide for their families while women looked after the home. Today, women receive equal treatment in business, and more women are landing senior management positions.
This patriarchal, family-focused view still affects business in Malta. Traditional notions of company loyalty and a family atmosphere persist, especially in small businesses, making for a pleasant work environment but complicating resignation and changing jobs.
Titles
New arrivals should acknowledge their Maltese associates by their personal or professional titles (Mr, Mrs, Dr). Once expats have established a good working relationship with them, they can move to a first-name basis.
Dos and don’ts of business in Malta
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Do acknowledge the receipt of emails and phone calls
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Do maintain eye contact and be direct
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Do address those in a senior position formally
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Don’t be late for appointments or meetings
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Don’t dress casually for business meetings
Further reading
►See Cost of Living in Malta to learn about the price of goods and services in the island country
Expat Interviews
"Just accept that you're working on an island, so things tend to go slower than in Europe or in large cities. In exchange, the work environment is more human and friendly."
Read more of Hungarian expat Marianna's thoughts on working in Malta.
Are you an expat living in Malta?
Expat Arrivals is looking for locals to contribute to this guide, and answer forum questions from others planning their move to Malta. Please contact us if you'd like to contribute.
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