- Purchase the complete Expat Arrivals Santiago Guide (PDF)
With a public transport system consisting of a metro, metro-train, buses and taxis, getting around in Santiago is relatively easy. The city has an integrated public transport system that standardises routes and has an integrated fare system allowing for transfers from one form of transport to another.
The bus, metro and Metrotren Nos are all integrated services in Santiago. This allows passengers to make transfers across these networks using a single contactless smart card called a Bip! card. It's not perfect, though, and peak hours occasionally lead to overcrowding of public transport in Santiago, particularly the metro.
Public transport in Santiago
Ticketing for public transport in Santiago is done through the bip! card, a contactless smart card. It allows free transfers between the different modes of public transport. Bip! cards can be purchased at metro stations, banks, some shops and Punto Bip! centres throughout Santiago. A visit to the city's official public transport website will show the nearest station for Bip! cards as well as provide updated information on maps and timetables.
Santiago’s metro system is the easiest and fastest way of getting around the city. The trains are clean and reliable, but the metro can become extremely congested during rush hour and expats should keep a close eye on their belongings as pickpockets are known to operate on metro trains and at stations.
Santiago has a developed bus system which underwent a complete overhaul with its integration with other means of transport. Old yellow buses have been replaced with modern green-and-white buses which run around the clock on the main lines. Different-coloured feeder buses operate in each area of the city, connecting with the green-and-white buses on major routes and at metro stations. Payment for buses is through the Bip! card.
This is a subsidiary of EFE, Chile's state-owned railway services. Again, the Metrotren Nos is part of the integrated services, allowing use of the bip! card, and offering alternative routes to buses and metros. These can be found on their website Red which, unfortunately for expats, is only officially available in Spanish. For expats that speak and understand Spanish, this is no problem, while those that don't will have to use online translations for help.
Ride-sharing services and taxis in Santiago
Taxis are plentiful in Santiago and are identified by their black exterior and yellow roof. Taxis can be hailed on the street or called ahead, although this option sometimes costs more.
Expats should always keep an eye on what route the driver is taking as they have been known to take passengers on unnecessarily long and winding routes to run up the meter. Drivers have also been known to quickly palm notes when being paid and then insist that they've been underpaid. Expats can avoid this by concentrating when paying drivers and being careful not to be distracted.
Colectivos are another common option. These are normal sedan-type vehicles that offer shared taxi services. Colectivos normally offer set prices and run regular fixed routes that are displayed on signs on their roofs, although, at night, for an extra fee, they may drive to a specific location.
Ride-sharing and ride-hailing services are readily available throughout the city. These can be a good option for expats who cannot speak the local language as they lower the risk of miscommunication with drivers and allow passengers to track the vehicle's route.
Driving in Santiago
Driving in Santiago can be quite a stressful experience but, with the city’s extensive public transport options, it may be possible, and even preferable, for expats to get by without using a car.
Traffic congestion is a constant plague and parking is expensive. Another concern is crime – car theft and car break-ins are common in Santiago. Expats should never leave any valuables visible in their car when parking on the street.
Expats staying short-term may prefer to rent a car while others may buy a used car to sell on afterwards. When buying a car, expats should always ensure it's in good condition and think about investing in car insurance.
Foreigners must have an international driver's permit and a valid driver's licence from their home country. This is fairly easy and can be done at any traffic department before leaving the country. After obtaining residency, expats are required to apply for a Chilean driver's licence.
Cycling in Santiago
In recent years, Santiago has made leaps and bounds in becoming easier and safer for cyclists to navigate. A gradual increase in cycle lanes throughout the city has assisted in this but there are two main initiatives responsible for the biggest advancements: the Mapocho 42k cycle patch and CicloRecreoVía.
The Mapocho 42k cycle path is still expanding. It is a 26-mile (42km) cycle path running alongside the Mapocho river in Santiago, which flows through all of the city's major neighbourhoods. It is a continually evolving project that already provides an opportunity for avid cyclists, families and anyone wanting to get out and about on two wheels.
The second major force behind the cycling boom in Santiago is CicloRecreoVía. Every Sunday, certain streets in the city are closed to all motor vehicles. Anyone wanting to use these roads must go on foot or another form of non-motorised transport. Anyone cycling can join in the fun with tens of thousands of cyclists attending weekly. The open streets also create a joyful and safe atmosphere for pedestrians, skaters, runners, children and dog walkers.
Despite the overall progress, the cycle paths in the city remain poorly connected and expats should keep their eyes open while cycling for sudden changes or obstructions in their path.
Walking in Santiago
As a relatively flat and rather large city, Santiago is ideal for walking short distances. The roads don't follow a grid structure as such, but are still relatively easy to navigate. Walking the streets is a great way for new arrivals to get familiar with their surroundings and to explore attractions, shops, facilities, restaurants and amenities.
As with cycling, walking alongside the Mapocho river is an ideal way to travel from suburb to suburb on foot without being subject to the dangers of traffic.
That being said, Santiago is like any other major city and pedestrians should be vigilant, and it's best not to walk alone at night.
►See Areas and Suburbs in Santiago to learn about the different regions of the city
"Depending on where you live, you may or may not need a car. In expat areas like Vitacura, La Dehesa and Chicureo, you definitely need a car, as there is no metro line." Read our interview with Jérémie for tips on transport options for different areas in Santiago.
"There is an underground system and one of the best bus networks in South America, both of which are quite affordable. There are also taxis and bike sharing schemes dotted around which are also affordable." Karim's interview shares some useful info on getting around in Santiago.
►For integrated information on Santiago's metro, bus and Metrotren Nos – www.red.cl
Are you an expat living in Santiago?
Expat Arrivals is looking for locals to contribute to this guide, and answer forum questions from others planning their move to Santiago. Please contact us if you'd like to contribute.
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